General Terms and Conditions
Allgemeine Geschäftsbedingungen
Effective: December 2025
View Complete Terms & Conditions
About Our Company
Company Registration: FARE it. Travels & Tours GmbH operates this website from Switzerland. Our company is officially registered with the Commercial Registry of Bern under Tax Identification Number (UID) CHE-222.130.735.
Our Function as an Agent: We operate as a transparent intermediary representing various service providers including airlines, tour companies, vehicle rental agencies, accommodation providers, consolidators, and insurance firms. When you complete a reservation through our platform, the contractual agreement is established directly between you and the service provider.
Customer Responsibilities
By using our services, you commit to the following responsibilities:
- You assume full financial liability for all transactions conducted under your account credentials
- To complete purchases, you must have reached 18 years of age
- All information submitted must be truthful and accurate
- Providing incomplete or incorrect payment card information may cause delays or cancellations
- Using our platform for speculative, deceptive, or fraudulent reservations is strictly prohibited
Applicable Legal Framework
Our operations are governed by Swiss legislation, specifically:
- Swiss Obligations Code (OR)
- Federal Data Protection Legislation (DSG)
- Unfair Competition Federal Act (UWG)
- European Regulation 261/2004 applicable to flights departing from EU/Swiss territories
Payment Security
FARE it. Travels & Tours GmbH prioritizes the protection of your financial transactions. Customer funds are transferred directly to service providers without delay. Reservations receive confirmation only after successful payment processing and provider acceptance.
Accepted Payment Methods:
- Credit Cards: Visa, Mastercard, American Express, Diners Club, JCB, UnionPay
- Debit Cards: Visa Debit, V PAY, Maestro, PostFinance Card
- Mobile Payments: TWINT, Apple Pay, Google Pay, Samsung Pay, PostFinance Pay
- Other: PayPal, Bank Transfer (min. CHF 1,000)
Cancellation Rights
Critical Notice Regarding Withdrawal Rights
Standard 14-day online purchase cancellation rights do NOT extend to travel-related services including flight reservations and hotel bookings. This exclusion exists because travel services have fixed dates and immediate third-party commitments upon confirmation.
Additional Key Topics Covered
The complete Terms & Conditions document (available in PDF above) includes comprehensive coverage of:
- Reservation Process: Binding agreements, booking procedures, age restrictions
- Travel Documentation: Passport validity (6+ months), visas, medical requirements
- Travel Warnings: EDA advisories, Itineris registration, post-booking changes
- Pricing: CHF currency, taxes, administrative fees, foreign currency handling
- Ticket Issuance: E-ticket receipts, alteration limitations, name changes
- Cancellations: CHF 50 administrative fee, refund processing, tax recovery
- Schedule Changes: Airline modifications, customer rights, reissuance
- Special Requirements: Unaccompanied minors (UMNR), animal transportation
- Liability: Scope and restrictions, force majeure circumstances
- Travel Insurance: Highly recommended, comprehensive coverage details
- Data Privacy: Swiss DSG compliance, information processing
- Dispute Resolution: Swiss Travel Industry Ombudsman contact
- Jurisdiction: Swiss law, Bern courts, language priority
Contact Information
FARE it. Travels & Tours GmbH
Jurastrasse 15, 3422 Alchenflüh, Bern, Switzerland
Email: admin@fareit.ch
Website: www.fareit.ch
For inquiries regarding these Terms and Conditions or your reservation, please contact us.
